Privacy policy
At HeartFrame Studios, your privacy is our priority. We are committed to protecting the personal information you share with us while providing a safe and enjoyable shopping experience.
Information We Collect
When you place an order or sign up for our newsletter, we may collect:
-
Your name and email address
-
Photos uploaded for your custom portrait
-
Payment information (processed securely by our payment partners)
How We Use Your Information
We use your information to:
-
Create and deliver your custom couple portrait
-
Process payments and manage orders
-
Communicate with you about your order, updates, and special offers
-
Improve our services and website experience
Photo Privacy
Your uploaded photos are strictly private and are used only to create your portrait. We do not share, sell, or use your images for any other purpose.
Digital Security
We use industry-standard security measures to protect your personal information and ensure safe transactions. Your data is encrypted and securely stored.
Cookies & Analytics
We may use cookies and analytics tools to improve your shopping experience, track website performance, and provide personalized content.
Third-Party Services
Some services (like payment processors or email platforms) may collect information as part of their functionality. These services are carefully vetted and required to follow strict privacy standards.
Your Rights
You can request to access, modify, or delete your personal information at any time. Simply contact our support team, and we’ll handle your request promptly.
Contact Us
If you have questions about our privacy practices or your personal information, email us at: support@heartframestudios.com
Your Trust Matters
We respect your privacy and are committed to protecting your information. At HeartFrame Studios, your love story stays safe and secure – always.