Terms of service

Welcome to HeartFrame Studios! By using our website and purchasing our custom digital couple portraits, you agree to the following terms and conditions. Please read them carefully.

1. Product Description

HeartFrame Studios provides custom AI-generated digital couple portraits. Each portrait is unique and created based on the photos and preferences you provide.

2. Ordering

  • To place an order, upload your photo(s) and provide any style preferences.

  • Once your order is submitted, our team will create a preview of your portrait within 24–48 hours.

  • You must approve the preview before final delivery.

3. Digital Delivery

  • All portraits are delivered digitally via email as high-resolution files.

  • No physical products are shipped.

  • After approval, you may download, print, or share your portrait as you wish.

4. Revisions & Satisfaction

  • You can request unlimited revisions during the preview stage until your portrait perfectly captures your love story.

  • If you are not satisfied, we offer a full refund in accordance with our Refund Policy.

5. Payment

  • All payments are processed securely through trusted payment gateways.

  • Prices are listed in the currency specified on the website and include any applicable taxes.

6. Photo Privacy

  • Your uploaded photos are used solely to create your portrait.

  • We do not share, sell, or use your images for any other purpose.

7. Intellectual Property

  • HeartFrame Studios retains the copyright of all portraits created.

  • You are granted a personal, non-commercial license to use the digital portrait for personal display, gifting, and sharing.

  • Commercial use, resale, or redistribution of the portrait is prohibited without written permission.

8. Limitation of Liability

  • HeartFrame Studios is not responsible for indirect, incidental, or consequential damages arising from your use of our digital products.

  • We strive for perfection but cannot guarantee that your digital device or printer will display the colors exactly as seen on the screen.

9. Changes to Terms

We may update these Terms of Service from time to time. The most current version will always be available on our website. Continued use of our services constitutes your acceptance of any changes.

10. Contact Us

If you have questions about these terms or your order, contact us at:
Email: support@heartframestudios.com

Thank you for choosing HeartFrame Studios! We’re honored to capture your love story in art.